Thing #15 Library 2.0

Libraries have transformed themselves from an institution, run by a rigid administration, to an organization run for the people, by the people. The library patrons had very little say in the running of the library, but now we need those inputs. Those inputs would make sure that we do not build a library, which nobody wants. However we should also do some Marketing Research to ascertain whether the product, that we plan to launch, has popular following. The library patrons are not a homogeneous lot. They are diverse and our 2.0 library has to cater to the diverse population.